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Installation
Check what you need to do to start effectively using LiveCall
Installing LiveCall on WordPress
Install LiveCall Wordpress plugin on your website in just a few clicks and receive more inbound sales calls. 1. Install the LiveCall plugin in WordPress. Go to your admin WordPress site. Look for Plugins >> New Plugin and search for LiveCall. Once you find it you need to: Install LiveCall plugin Activate it 2. Go to Settings in LiveCall panel and check and copy your Account # ${youtube}Copy account ID(1upm5N25X
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LiveCall installation on your website using a JavaScript code
Setting up LiveCall is very simple. All you need to do is to place your individual ”Installation Code” (JavaScript) on your website. You will find it at: https://app.livecall.io/settings/installation/website We recommend to place the code before the closing tag . Example code: Inside each installation code there is a customer unique identifier (Customer_ID). In the above example it is
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How to implement LiveCall in a call center (SIP Trunk)?
IMPLEMENTATION with SIP Trunk (recommended) The customer sends to LiveCall (help@livecall.io) external IP address of their PBX (call center software) LiveCall then registers the IP address as “secure” (whitelisted) LiveCall sends the customer its SIP Trunk data (IP, username, password, phone number). The customer registers the SIP Trunk on their PBX. Calls coming to the Trunk should be routed to a sales queue, preferably without an IVR and without long announcements.
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Installing LiveCall using Google Tag Manager
How does it work? Install the LiveCall plugin on your website in just a few clicks using Google Tag Manager (GTM) and receive more inbound sales calls. I assume you already have LiveCall account. If you don't have one you can create it under this link: https://app.livecall.io/registrations/new. 1. Copy the Installation Code To do this go to LiveCall Dashboard >> Settings >> Installation >> Website and copy the code. **2. Add and publish new cust
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LiveCall: First steps
We want to make the implementation process as smooth as possible for you. Here is a step by step instruction on how to make sure you have the correct set up. Time zone Check that the time zone in your Settings > General corresponds to the times zone of your call agents. Verify your Caller ID If you want your leads to see your phone number on incoming calls, please make sure to verify your caller ID. You will learn more about this in our article
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