Some of our services appear not to be working at the moment.

Our team has been notified, and is working on sorting out the issue.

Step 1
Check that you are logged in to your Facebook account in the browser. This should be the Facebook account through which you can access your campaigns.

Step 2
Make sure your Facebook account has the necessary permissions to access leads from the campaign. Otherwise leads won't be forwarded successfully to LiveCall.

Step 3
Add a Facebook Lead Ad integration to the LiveCall panel.

Go to Installation > Facebook Lead Ads

Click "Add new integration"
Name the integration e.g. "Facebook Winter Sales Campaign" so your sales rep has context where the lead is coming from - this fature is called whisperer :)
If you manage several ad accounts, select the relevant page for the integration
Choose the User that will receive calls from the lead form
Choose your language
For more detailed configuration contact us...

Once a visitor leaves his phone number, LiveCall will make a phone connection with your agent.
Was this article helpful?
Thank you!