Step 1
Check that you are logged in to your Facebook account in the browser. This should be the Facebook account through which you can access your campaigns.

Step 2
Make sure your Facebook account has the necessary permissions to access leads from the campaign. Otherwise leads won't be forwarded successfully to LiveCall.

Step 3
Add a Facebook Lead Ad integration to the LiveCall panel.

Go to Installation > Facebook Lead Ads

Click "Add Facebook lead ad"



Then...



Name the integration e.g. "Facebook Winter Sales Campaign" to give your sales reps context where the lead is coming from - this fature is called whisperer and is read out to users before the call :)
If you manage several ad accounts, select the relevant page for the integration
(Optional) If you have numerous campaigns you can filter out which leads we should be dialing. You can do this by form ID or Ad ID
Choose the Users that will answer calls from leads
Choose your language
For a more detailed configuration contact us...

Once a visitor leaves his phone number, LiveCall will make a phone connection with your agent.
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